Privacy Policy

Who Controls Your Data

PlumbiXX is responsible for personal information submitted through this website. Contact: plumbixx@gmail.com or 07308 234924.

What We Collect

• Contact details and job information provided in enquiry or quote forms.
• Photos or files uploaded with a request.
• Website usage and performance information where analytics are accepted, such as pages viewed, device type, browser type and Core Web Vitals.
• Technical records needed to operate, protect and maintain the website.

Why We Use It

• Responding to enquiries, preparing quotes and arranging work.
• Operating, securing and, where analytics are accepted, improving the website.
• Sending internal alerts where a request is marked urgent.
• Business administration, accounting, legal claims and compliance.

The usual lawful bases are contract steps, contract performance, legitimate interests and legal obligations.

Who We Share It With

Information is not sold. It may be processed by trusted providers used for website hosting, database storage, file storage, analytics, performance monitoring, SMS alerts, email or calendar administration. Third-party links such as WhatsApp, Google, Facebook, MyBuilder and MyJobQuote are governed by those services' own terms and policies.

How Long We Keep It

Uploaded quote-request photos are intended to expire after about 30 days. Enquiry and business records are kept only for as long as needed for the request, work, administration, legal or accounting purposes.

Your Rights

Individuals may request access, correction, deletion, restriction or objection, subject to legal limits. Concerns can also be raised with the UK Information Commissioner's Office.